Platform Rules Player Rights Philippines

airoplay Terms and Conditions for Filipino Players

These Terms and Conditions govern your use of the airoplay platform. Please read them carefully before registering or placing any bets. By creating an account, you confirm that you have read, understood, and agreed to these terms in full.

What are the rules and obligations that apply to all airoplay accounts?

Last updated: 1 June 2025

1. Acceptance of Terms

By accessing or using the airoplay platform — including browsing, registering, depositing funds, or placing bets — you agree to be legally bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use the platform. These terms apply to all registered players in the Philippines and supersede any prior agreements or understandings between you and airoplay. airoplay reserves the right to update these terms at any time, and continued use of the platform after any such update constitutes your acceptance of the revised terms. We recommend checking this page periodically to stay informed of any changes.

2. Eligibility and Account Registration

To register and use airoplay, you must be at least 21 years of age and a resident of the Philippines. You must provide accurate, complete, and current information during registration, including a valid email address and any identity verification details requested. Each individual is permitted only one account; operating multiple accounts is strictly prohibited and may result in permanent suspension. You are solely responsible for maintaining the confidentiality of your account credentials — including your password — and for all activity that occurs under your account. airoplay is not liable for losses resulting from unauthorised access to your account due to your failure to safeguard your login details.

3. Deposits, Withdrawals, and Currency

All transactions on the airoplay platform are conducted in Philippine pesos (PHP). You may only deposit funds from payment methods that are registered in your own name — third-party deposits are not permitted. Withdrawal requests are processed subject to identity verification and any applicable wagering requirements attached to bonus credits. airoplay reserves the right to request supporting documentation before processing any withdrawal. Minimum and maximum transaction limits apply and are displayed within your account dashboard. airoplay is not responsible for delays caused by third-party payment processors or banking institutions.

4. Betting Rules and Fair Play

All bets placed on airoplay are subject to the specific rules applicable to the relevant sport, market, or game at the time the bet is accepted. airoplay reserves the right to void bets where there is clear evidence of a system error, data feed failure, or manifest odds error. Winnings will not be paid on bets placed after an event has concluded or where the outcome was already determined at the time of placement. Any attempt to exploit technical errors, use automated betting software, or manipulate the platform in any way constitutes a serious breach of these terms and may result in immediate account closure and forfeiture of balances. Players are expected to engage with the platform in good faith and in compliance with these rules at all times.

5. Bonuses and Promotions

All bonuses and promotional offers available on airoplay are subject to the specific terms published on the Promotions page at the time the offer is activated. Bonus credits are awarded in Philippine pesos and may carry wagering requirements that must be fulfilled before any associated winnings can be withdrawn. airoplay reserves the right to withdraw, modify, or cancel any promotion at any time without prior notice, particularly where there is evidence of abuse or where the offer has been activated in error. Players may not combine multiple promotional offers unless expressly stated that such combination is permitted. Bonus credits are non-transferable, have no cash value until wagering requirements are met, and cannot be exchanged for cash directly. Any attempt to exploit promotional terms — including through the use of multiple accounts or coordinated play — will result in the cancellation of the bonus and may lead to account suspension.

6. Responsible Gaming

airoplay is committed to providing a safe and responsible gaming environment for all Filipino players. We offer a range of responsible gaming tools — including deposit limits, session time reminders, and self-exclusion options — which are described in full on our Responsible Gaming page. Players who believe they may have a problem with gambling are strongly encouraged to make use of these tools and to seek support from appropriate organisations. airoplay reserves the right to restrict or close an account where there are reasonable grounds to believe that a player is experiencing gambling-related harm. The platform is strictly intended for adult entertainment purposes only and must not be used by individuals under 21 years of age. We take our duty of care to the Filipino player community seriously and will act on welfare concerns where necessary.

7. Account Suspension and Termination

airoplay reserves the right to suspend, restrict, or permanently close any account at its discretion, with or without prior notice, where a player is found to have violated these Terms and Conditions. Grounds for suspension or termination include — but are not limited to — providing false registration information, operating multiple accounts, engaging in fraudulent activity, attempting to manipulate platform systems, or breaching responsible gaming obligations. Upon termination, any bonus credits or unmet wagering requirements will be forfeited. Withdrawable balances remaining in a closed account will be returned to the player via the original deposit method, subject to identity verification and any applicable legal holds. Players who wish to voluntarily close their account may do so by following the process outlined in the FAQ.

8. Privacy and Data Protection

The collection, storage, and use of your personal information is governed by the airoplay Privacy Policy, which forms part of these Terms and Conditions by reference. By registering an account, you consent to the processing of your personal data as described in that policy. airoplay implements appropriate security measures to protect player data against unauthorised access, loss, or disclosure. We do not sell personal data to unaffiliated third parties for advertising or marketing purposes. Players have the right to request access to, correction of, or deletion of their personal data in accordance with applicable Philippine data protection standards. Any data-related enquiries should be directed to the contact details provided in the Privacy Policy.

9. Intellectual Property

All content on the airoplay platform — including but not limited to text, graphics, logos, icons, interface design, and software — is the intellectual property of airoplay or its licensors and is protected under applicable laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal entertainment purposes only. You may not reproduce, distribute, modify, publicly display, or create derivative works from any platform content without the express written permission of airoplay. Unauthorised use of any platform content may result in account termination and may expose you to legal liability. The airoplay name, logo, and associated marks are proprietary and must not be used in any context without prior written consent.

10. Limitation of Liability

To the fullest extent permitted by applicable law, airoplay shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of — or inability to use — the platform, including losses resulting from system downtime, data errors, or third-party service failures. airoplay does not guarantee that the platform will be available at all times or that it will be free from errors or interruptions. Our total liability to any individual player for any claim arising under these terms shall not exceed the net deposits made by that player in the thirty (30) days preceding the event giving rise to the claim. Nothing in these terms excludes liability for fraud, wilful misconduct, or any other liability that cannot be excluded under Philippine law. Players are responsible for ensuring that their use of the platform complies with all laws applicable to them in their jurisdiction.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Philippines. Any dispute arising out of or in connection with these terms — including any dispute regarding their existence, validity, or termination — shall be subject to the exclusive jurisdiction of the competent courts of the Philippines. Players are encouraged to first attempt resolution of any dispute through the platform's support channels before initiating formal legal proceedings. airoplay will make reasonable efforts to resolve disputes in a fair and timely manner. These terms do not affect any statutory rights you may have as a consumer under Philippine law.

12. Contact and Further Information

If you have any questions about these Terms and Conditions, you may contact the airoplay support team at [email protected]. For answers to common account, payment, and gameplay questions, the FAQ page is the recommended starting point. Information about our approach to player data is available in the Privacy Policy, and details of our responsible gaming tools and resources can be found on the Responsible Gaming page. We aim to respond to all written enquiries within a reasonable timeframe. Your continued use of the platform constitutes ongoing acceptance of these terms and any updates made to them.

Got questions about how these terms affect your account?

airoplay reserves the right to update these Terms and Conditions at any time. When material changes are made, we will make reasonable efforts to notify registered players — however, it is your responsibility to review this page periodically. Continued use of the platform after any update is published constitutes your acceptance of the revised terms. If you do not agree with any change, you should stop using the platform and contact support to request account closure. We recommend bookmarking this page so you can check back easily whenever you need to.

If your account is closed — whether by your own request or by airoplay — any withdrawable PHP balance remaining will be returned to you via your original deposit method, subject to completed identity verification and the absence of any legal or fraud-related hold on the funds. Bonus credits and any winnings derived from bonuses that have not met the applicable wagering requirements will be forfeited at the time of closure. If you believe your account was suspended in error, you may raise the matter through the support contact provided on this page. For voluntary closures, the process is described in the FAQ. We aim to process all valid balance returns in a timely and transparent manner.

Each promotion on airoplay has its own set of specific terms — including eligible games or sports markets, wagering requirements, minimum deposit thresholds, and expiry dates — which are published on the Promotions page. Players may not combine multiple offers unless the promotion explicitly states that combination is permitted. Bonuses are intended for personal use by the registered account holder only and may not be shared, transferred, or used in conjunction with another player's account. airoplay monitors for promotional abuse and reserves the right to cancel bonuses and winnings where irregular play patterns are detected. If you have a question about whether a specific promotion applies to your account, the FAQ or support team can clarify before you activate the offer.

If you believe a bet has been settled incorrectly or that a platform decision affecting your account was made in error, the first step is to contact the airoplay support team at [email protected] with the relevant account and transaction details. Our team will review the matter against the applicable betting rules and these Terms and Conditions and aim to provide a response within a reasonable timeframe. The FAQ page also covers common settlement questions and may resolve your concern without the need to contact support directly. Where a dispute cannot be resolved through internal channels, you retain the right to pursue resolution through the competent courts of the Philippines as outlined in Section 11 of these terms. We are committed to handling all disputes fairly and transparently.

Ready to play by the rules and enjoy the full airoplay experience?

Register today and join Filipino players who bet on sports, spin jackpot games, and earn Rewards — all in Philippine pesos, all from your mobile browser.